Deliveries
Preparing your order
Your order is prepared within a maximum of fifteen working days after full payment and, where required, artwork proof approval. A specific timeframe for customised sizes or shapes is communicated before purchase.
Delivery after dispatch
After dispatch, we announce two working days in metropolitan France. European figures below are the best indicative times in Chronopost’s 2026 schedule. The estimate for your postcode and total delivery timeframe are specified before purchase. Preparation and transport are separate periods. Working days shown are Monday to Friday, excluding relevant public holidays. Saturday delivery is not promised unless expressly confirmed.
| Destination | Service | Working days |
|---|---|---|
| Metropolitan France | Chrono 13 | 2 |
| Germany | Classic | 2 |
| Austria | Classic | 3 |
| Belgium | Classic | 2 |
| Bulgaria | Classic | 5 |
| Croatia | Classic | 4 |
| Denmark | Classic | 3 |
| Spain | Classic | 2 |
| Estonia | Classic | 6 |
| Finland | Classic | 4 |
| Greece | Classic | 6 |
| Hungary | Classic | 3 |
| Ireland | Classic | 3 |
| Italy | Classic | 2 |
| Latvia | Classic | 4 |
| Liechtenstein | Classic | 2 |
| Lithuania | Classic | 4 |
| Luxembourg | Classic | 2 |
| Norway | Classic | 7 |
| Netherlands | Classic | 2 |
| Poland | Classic | 3 |
| Portugal | Classic | 2 |
| Czechia | Classic | 3 |
| Romania | Classic | 4 |
| United Kingdom | Classic | 2 |
| Slovakia | Classic | 3 |
| Slovenia | Classic | 3 |
| Sweden | Classic | 4 |
| Switzerland | Classic | 2 |
| Cyprus | Express | 3 |
| Malta | Express | 1 |
Delivery areas and charges
Delivery is mainly provided by Chronopost and its local partners. Available destinations are those offered before payment. Outbound delivery charges are shown before confirmation. Corsica, islands and periods around public holidays may require a different timeframe, communicated before purchase. French overseas territories and other destinations require a specific offer. Classic does not cover, in particular, Jersey, Guernsey, the Isle of Man, the Canary Islands, Ceuta, Melilla, the Faroe Islands, Åland, Büsingen, Heligoland, Mount Athos, Campione d’Italia or Livigno. Cyprus and Malta require an Express offer. Depending on parcel weight and dimensions, an alternative carrier may be offered with its timeframe before purchase.
Outside the European Union
For destinations outside the EU, the conditions disclosed before purchase specify VAT treatment, any import duties and charges and who pays them. Where an individual assessment is required, these conditions are communicated and accepted before the order is concluded.
Free eligible returns
Standelite pays eligible return shipping costs. Contact contact@standelite.com with your order reference: we promptly provide a prepaid label with receiving details and drop-off instructions. In France, use the compatible Chronopost agency indicated; abroad, use the partner-network point specified for your label. Keep proof of posting. If the label or drop-off point cannot be used, contact us for a suitable alternative without advance payment. Return receiving details are communicated on the label. Instructions include documents needed for returns from outside the EU.